Professional customer service makes the difference. Customers want an adequate service at all times. Fast, professional, friendly and with a complete answer. Via online self-service, chatbots, live chat, e-mail, the telephone, WhatsApp or via social media.
Outvance works with multichannel contact center software. For your customer service, webcare, sales and accounts receivable management. From 1 central view so that customers get the right answer at once.
You can outsource all or part of your customer service. We act as an extension in a 1st and 2nd line construction. With a team of permanent employees, we take care of your accessibility, service levels and customer satisfaction. By nearshoring and offshoring at competitive rates.