Outvance Contactcenters is multichannel multilingual contactcenter. We handle your customer interactions from locations in The Netherlands, Sofia, Paramaribo, experienced homeworkers and callcenter partners in different countries.
We take care your multichannel customer service, helpdesk, live chat, webcare and backoffice. Always as if they are our own customers!
Outbound and inbound marketing and sales campaigns are supported with experienced telemarketing and sales representatives. In multiple languages.
Your costs of customer contacts are reduced with the implementation of knowledge databases, online self-service, chatbots and AI applications.
To outsource your customer service, helpdesk or improve your accessibility. Multichannel and in multiple languages.
Optimal accessibility for the reception of inbound customer contact of marketing campaigns. More sales with telemarketing campaigns.
Reduce your service, sales and back office costs with the deployment of knowledge bases, online self-service and chatbots.
More information or a good discussion?
Do you want more information or exchange ideas to improve the result of your customer contact? Based on your objectives and budget, we offer you the best possible structure.
With offices at home and abroad, a team of professional homeworkers and a partner network, we always find a suitable solution.
Your consultants at Outvance have more than 25 years of experience in insourced and outsourced call centers. We like to be challenged. Send us your message and we will get back to you within 24 hours.