Outvance Contactcenters is a multichannel multilingual contactcenter. We handle your customer interactions from locations in The Netherlands, Sofia, Paramaribo, experienced homeworkers and callcenter partners in different countries.
We take care your multichannel customer service, helpdesk, live chat, webcare and backoffice. Always as if they are our own customers!
Outbound and inbound marketing and sales campaigns are supported with experienced telemarketing and sales representatives. In multiple languages.
Your costs of customer contacts are reduced with the implementation of knowledge databases, online self-service, chatbots and AI applications.