Your outsource partner for every contact
Outvance Contactcenters is a multichannel multilingual contactcenter. We handle customer interactions from locations in The Netherlands, South Africa, Turkey, Surinam, and with experienced homeworkers and callcenter partners in other countries.
We take care of your multichannel customer service, helpdesk, live chat, webcare and backoffice.
Outbound and inbound sales campaigns are supported with experienced telemarketing and sales representatives. In multiple languages.
Your costs of customer contacts are reduced with the implementation of knowledge databases, online self-service, AI chatbots and AI voicebots.
Service
To outsource your customer service, helpdesk or improve your accessibility. Multichannel and in multiple languages.
Sales
Optimal accessibility for the reception of inbound customer contact of marketing campaigns. More sales with telemarketing campaigns.
Automation
Reduce your service, sales and back office costs with the deployment of knowledge bases, online self-service and chatbots.
More information or a proposal?
Do you want more information or exchange ideas to improve the result of your customer contact? Based on your objectives and budget, we offer you the best possible services.
Your consultants at Outvance have more than 25 years of experience in insourced and outsourced call centers.
We like to be challenged. Send us your message and we will get back to you within 24 hours.