{"id":810,"date":"2019-04-02T14:30:40","date_gmt":"2019-04-02T12:30:40","guid":{"rendered":"https:\/\/outvanceprod.wpengine.com\/live-chat\/"},"modified":"2021-03-04T17:07:35","modified_gmt":"2021-03-04T16:07:35","slug":"live-chat","status":"publish","type":"page","link":"https:\/\/outvance.com\/en\/live-chat\/","title":{"rendered":"Live Chat"},"content":{"rendered":"

Visitors to your website or online store are looking for information or answers to questions. Or need help filling out forms or making a purchase. Most visitors leave your website without an action or purchase.<\/p>\n

With live chat you give visitors the opportunity to contact you. Live chat increases the number of leads, sales in your webshop and customer satisfaction.<\/p>\n

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Gartner. By 2022 over 85% of companies will offer some form of live chat on their website or on mobile devices to interact with their customers<\/p>\n<\/blockquote>\n<\/div>

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Benefits of live chat.<\/h2><\/div>
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More contact with prospects and customers<\/h3><\/div>
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More leads and sales<\/h3><\/div>
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Increase in customer satisfaction<\/h3><\/div>
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Insight into customer questions<\/h3><\/div>
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Rates live chat<\/h2><\/div>

Outsourcing live chat is a solution for extending opening hours, using additional languages or if you need extra capacity.<\/p>\n

Outvance provides live chat as standard in English, Dutch and French. Other languages are available on request. We handle yourchats with a dedicated team.<\/p>\n

Your rate consists of a monthly rate and a rate for answering chats.<\/p>\n<\/div>

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